Joel and his crew are friendly, knowledgeable, and affordable. Randy took the time to give my wife some tips on saving energy and made some great recommendations. Highly recommend this company. Gave them 5 stars because they earned it.
Custom-designed system for my home, taking account for future efficiency upgrades. Job completed on time and at the price quoted. Joel and the crew were very friendly and knowledgeable. Great communication.
I had Smart Comfort perform a Level 2 servicing, and they did an excellent job. Matt was very thorough and also walked me through what all he was doing and what the results meant. I will definitely be using them in the future for any HVAC needs!
Update: Thanks to Randy and Caleb for doing an excellent job fixing my AC! They did a great job and my house has cool air again!
I said I would do this review over a year ago, and slacked off, but I feel I owe it to these hard-working individuals to say something.
1st- I trust them. We paid in cash and I had no doubt that they are doing a fabulous job.
2nd- They have come when they said they would every single time, to date, and we have had them over at least 10 times.
3rd- When they do a job they do it right. They don't take shortcuts and you can tell. They really, I mean it, are knowledgable.
4th- They aren't selling you stuff. They really are just trying to give you the best possible option for you and your house. Cole worked with us and was extremely honest about payment options and possibilities. Which includes telling you when they can do a small repair instead of something massive to fix your problem.
5th- They were very patient with my children's presence and questions. Randy in particular was awesome with my kids kind of getting underfoot.
I received 5 quotes to install a new A/C unit. I picked Joel at Smart Comfort because he seemed to be the most knowledgeable, best price, gave me options on what I needed, and plus I did not have to wait weeks to have it installed.
Kaleb and Randy installed a new A/C with heat pump last Thursday, 4-28-2022. They did a wonderful job. I have never been so excited to get a perfect A/C unit. My last A/C lasted 23 years and I hope this one does as well. I had my air on 70 and below all weekend...freezing. Plus, my furry babies love the new unit too. Thanks Joel, Kaleb, and Randy!!
Joel inspected my heat/air system and found several things that needed immediate attention while also making my home more energy efficient. He and his team are very professional and efficient and their response time to emergencies is unbeatable. Smart Comfort's number will always be in my contacts.They are the best in customer service.
I have used this firm several times, first to do weatherization of my home, then to install a new AC and heating unit, and then annual maintenance of my units. I have some experience in weatherization, so I was impressed with the quality of that work. My AC unit was about to fail, and so they pointed out several ways my old unit was not installed very well. So I hired them to put in a new AC and heating system and they did a very good job. AND they follow up w/ regular maintenance too. So now I recommend them regularly.
I have to say, the owner is all about customer service and it flows all the way through to the guys doing the work! I recommend this company for anyone that wants an honest company to help you with your HVAC, this is the company!!
I would recommend Smart Comfort to anyone needing help or repairs with their HVAC system. I sent Joel an email after 5 PM thinking I would get a response the next day and he called me within 10 minutes, I will never forget that. Every employee that has ever come out has been professional, friendly, knowledgeable, helpful and willing to take the time to answer my questions (Michael, Matt, Randy, Kris, and Joel). I really appreciate that Joel listened to our needs and issues we were having and gave us a list of prioritized options that fit our budget now but also helped us plan for the future.
I was having some humming noise coming from heat pump and Smart Comfort came out the next morning, found that the control board was the problem, picked up the part and had it all back to working in a very short time-frame. Thanks for keeping my house warm!
I heard about Smart Comfort through a technician from Home Energy RX. Randy initially came out to look at a new problem we were having. After going through a process to rule out other things, he came to a diagnosis. It turned out it was related to a problem we had had previously - a problem that we thought a different HVAC company had fixed. Joel, the owner, came out the next day to have a look himself since the problem we were experiencing was very unique to both our house and the system we had (that was installed by the previously mentioned HVAC company). After Joel had coming up with a solution and left us with a temporary fix, Randy came out the very next day to handle the installation of parts and materials to get our unit up to code and finally allow our house to get to the set temperature. Both were professional and respected my time as well as my wallet.
We have been using Joel and his team for a few years now. They have always gone above and beyond and have shown time and again that they are focused on doing right by their customers versus making recommendations that will cost more. They service our heat and air twice per year to keep everything in tip top shape. When their competitor used to come out, they tried to sell me something new on each visit. That is not the case with Smart Comfort. I trust their work and trust them.
We were so happy to finally find a reputable and professional company to help us with our AC! Unlike our previous company you didn't try to sell us an unneeded new unit at 10 times the cost! The technician got right to work and made sure we were completely satisfied when he finished. We will highly recommend your company to our friends! Thank you for a job well done (and saving us thousands of $$$)!
Hey these guys do WORK. Matt got my totally squared away fast and accurate. And they are very responsive and on the ball. They listened to what I described the problem to be and they had a good idea going in to it, Matt troubleshot everything and pinpointed the problem with my outside unit fan motor. Also got me a new compactor and I feel very secure about my ac being in good working order now. They stand by their work. I recommend em!